ParcelHero
Reviews and Complaints
Long time delay of collection, lost parcels but not help find the parcels
User's recommendation: Don't use service from Parcelhero
I have never known a company like this. It’s all for money making with no regard for customer’s feelings. Inhuman, cruel and cold staff.
User's recommendation: Do not use this company at all or you will suffer financially and emotionally
Resolved: Driver didn't arrive for collection
Preferred solution: Full refund
User's recommendation: Book directly with the delivery company.Never use parcel hero.
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Verified ReviewerHappy customer
Preferred solution: Cancellation cost back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI made a payment didn’t receive confirmation
Preferred solution: Full refund
User's recommendation: N dont use this
Paid for delivery, given wrong drop off point.
- Easy to us
- Dont deliver
Preferred solution: Full refund
User's recommendation: Don’t bother it’s a risk!
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Verified Reviewer | London, EnglandResolved: Money taken from my account
User's recommendation: Becareful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Blackpool, BlackpoolTo cancel collection of ref: 419****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo receipt no label
Preferred solution: Full refund
User's recommendation: Don’t use just takes your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wadebridge, CornwallCharged twice
User's recommendation: Do not use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShipment issue
Preferred solution: Full refund
No answer
Preferred solution: Deliver product or service ordered
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Verified Reviewer | Hackney, HackneyRefund you took 3 payments only refunded 1
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Buxton, DerbyshireI am waiting for my parcel
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Verified ReviewerIs there any point
Given up, they keep telling me that they can't help. Avoid like the plague
- No pros
- Everything bad
Preferred solution: Full refund
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I rarely leave negative reviews. But this company Parcelhero is providing very poor service......
This parcel is worth 5K...... I am trying my best to chase Parcelhero to figure out where the parcels are.